Shipping & Returns
Shipping
All of our orders are typically ship within 3-5 Business Days after payment has been received.
We ship all of our orders from the climate controlled product warehouse in Clearwater, FL – which operates M-F 6 AM – 3 PM
Orders are shipped Standard Ground – which usually takes up to 5-7 Business days for delivery. So total Processing & Transit time can be up to 10-12 Business Days.
Returns & Money-Back Guarantee
Our Money Back Guarantee allows you to try our products with complete confidence.
Developed using the finest-quality ingredients, all Dr. Newton’s products come with a 30-day money back guarantee. If for some reason you aren’t completely happy with your order you can simply return the product with your packing slip within the 30-day guarantee period for a refund.
30-Day Money-Back Guarantee
- To be Eligible for the Guarantee – Orders need to be returned to us within 30 days. We suggest that you ship your return back to us within 7-10 business days of delivery to ensure the return arrives to us within the guarantee period.
- Cost of Return Shipping is the Customer’s Responsibility
- Any Returns that arrive after 30-days from delivery will not be eligible for a refund.
Mailing Address for Returns:
MPDirect, Inc.
4800 126th Ave. N
Clearwater, FL 33762
Returns After 30 Days
Any Returns that arrive after 30-days from delivery will not be eligible for a refund.
Additional Return Details
- Refunds are only issued to the original form of payment
- Refunds will be processed within 3-5 Business Days back to the original payment method. Depending on your institution, it may take up to 2 billing cycles to appear on your monthly statement.
Questions?
Please contact us at dnninfo@mpdirect.com with any questions or concerns.